Does Spring Roofing service Auburn?+
Yes — Auburn is well within our 40-mile service radius from Sacramento. A licensed Spring Roofing foreman can be on-site for a free estimate within 24–48 hours during business days, often the same day for active leaks.
Are you licensed and insured to work in California?+
Yes. Spring Roofing carries an active California State Contractors License Board license (CSLB #1029384), full general liability insurance, and workers’ compensation coverage on every employee. Certificates are available on request before any work begins.
How quickly can you respond to a roof leak in Auburn?+
For active leaks in Auburn we run a same-day or next-morning tarp service to stop the bleeding. Permanent material repair is then scheduled within a few business days, weather permitting. Storm-season weeks can push the queue but we always prioritize active water intrusion.
Do you offer free estimates?+
Every estimate is 100% free with no obligation. A foreman — not a commissioned salesperson — inspects the roof, photographs problem areas, walks you through findings, and leaves you with a written, line-itemed quote the same day or first thing the next morning.
What roofing materials do you install?+
Architectural and luxury asphalt shingles (GAF, Owens Corning, CertainTeed), standing-seam metal, stone-coated steel, clay and concrete tile, modified bitumen, TPO and silicone-coated flat systems. We help you pick the system that fits the home’s style, your budget, and the local climate.
What warranty do I get on the work?+
Every Spring Roofing project comes with a 10-year workmanship warranty on labor — one of the longest in Sacramento — stacked on top of the manufacturer’s material warranty (typically 30–50 years for shingles and lifetime for metal). Both warranties are transferable if you sell the home.
Do you handle insurance claims for storm or hail damage?+
Yes. We document the damage with detailed photos and a written report, meet your adjuster on the roof, and prepare paperwork in the format insurers expect. We don’t bill more than the insurer pays for the covered scope — you’re only responsible for your deductible.
Do you pull the roofing permit for jobs in Auburn?+
Yes. For replacement and major repair work in Auburn we pull the residential roofing permit with the appropriate City or County jurisdiction on your behalf. All inspections and final sign-offs are handled by our office — you never have to call the building department.
Can I finance the project?+
Spring Roofing partners with Hearth Financial and GreenSky to offer 0%-APR promotional terms and 5–12 year fixed-rate plans for qualified homeowners. Pre-qualification is a soft pull and takes about two minutes — we can run it during the estimate appointment.
How do you protect my landscaping and property during the job?+
Before tear-off we cover plants, A/C condensers, and pool decks with breathable tarps, set up plywood walking lanes if needed, and place magnets at every exit point. At the end of every day a magnet sweep collects any stray nails so the property stays safe for kids and pets.
Do I need to be home while you’re working?+
No. The vast majority of work happens on the exterior, so you can be at work, traveling, or simply out of the house. We send a foreman text update at start and end of each day with photos so you always know exactly where the project stands.
What payment methods do you accept?+
Check, ACH bank transfer, and all major credit cards (Visa, Mastercard, American Express, Discover). Financing is available for qualified homeowners. We do not require any payment until the day materials are delivered.
